Shipping Policy


Delivery and Costs

All orders over $1,000 within US are elegible for Free Shipping.

International Shipping

Grand Seiko, Seiko 5, Seiko Prospex, Seiko Presage, Seiko Astron products are not elegible for International Shipping.

International orders are Shipped via FedEx, this orders may be subject to Customs Duties and Tax regulations specified by the designated country, and are the sole responsibility of the customer, the average International order takes up to 1 week for delivery. Oversize and/or high value orders may require additional shipping charges.

Delivery Times

Items in stock will ship within 24 hours. If delivery will exceed 7 days, an accurate date will be given within 24 hours or you can call to confirm 1-800-595-5330 or email to [email protected]. If you pay with eCheck we will ship your order after the 7-business-day holding period before funds are released by your bank. Orders placed on weekends and/or holidays will be processed on next business day.

All Orders are shipped via FedEx 2Day®: 2 business days

Delivery Times By 4:30 p.m. in 2 business days to most areas (by 8 p.m. to residences).
Service Days Monday-Friday, with Saturday pickup and delivery available in many areas for an additional charge.
Delivery Area Available throughout all 50 states.
Package Size and Weight Up to 150 lbs. each; up to 119" in length, 165" in length plus girth (L+2W+2H). With FedEx One RateSM pricing, FedEx envelopes must weigh 10 lbs. or less, and FedEx paks, boxes and tubes must weigh 50 lbs. or less.
Exceptions Delivery to some rural areas of Alaska and Hawaii in 3 business days. For additional details about Alaska and Hawaii shipments, please see FedEx® Alaska and Hawaii services.


Exquisite Timepieces insures each purchase during the time it is in transit until it is delivered to you. FedEx obtains a signature from any person at the delivery address. If no one is at the address, FedEx will reattempt delivery; Direct Signature Required overrides any recipient release that may be on file for deliveries to nonresidential addresses.

Return Policy
The Return policy information is available at

Contact Us
If you have any questions about this Agreement, please contact us.

To Top
Questions? We can help.